Big Lessons from Big Names in Hospitality

March 19, 2025

Welcome to Morsels, your go-to newsletter from MAJC, breaking down hospitality insights into bite-sized chunks.

The restaurant industry never stands still—menus evolve, teams grow, and technology reshapes the way we work. But at the heart of every successful restaurant? Strong leadership.

This week, we’re diving into what it takes to lead in hospitality today. How do you balance innovation with tradition? How do chefs build their brands without losing authenticity? And what does true leadership look like in a business that never slows down?

From Maria Mazon’s candid take on independent ownership to Zach Field’s insight on balancing branding and hospitality, we’ve got a packed lineup.

Let’s get into it.

🎥 WATCH: Maria Mazon on Hospitality, Hustle & Staying True to Your Vision

Maria Mazon is the executive chef and owner of Boca Tacos and Sona Bodega in Tucson, Arizona. From her time on Top Chef to writing a cookbook, running a restaurant, and navigating the pressures of being the face of her brand, Maria shares the raw realities of independent restaurant ownership. In this episode of Restaurant Ready, Maria breaks down:

Why educating customers on the value of Mexican cuisine is a game-changer
The impact of Top Chef on her business (and the surprising challenges that came with it)
How she balances work, personal life, and mental health while staying passionate about her craft
Her future plans—including bottling her signature salsas and expanding her reach

Maria doesn’t hold back, and this episode is packed with insights every operator should hear.

🎙️ LISTEN: Rethinking Hospitality with Zach Field

Hospitality is changing, and Zach Field believes it’s time to regroup. As the founder of Field Artist Management, he’s seen firsthand how chefs balance talent, branding, and business in a fast-moving industry. In this Restaurant Ready episode, Zach breaks down:

Why hospitality and service still matter more than ever
How chefs can balance branding with genuine connection
The lasting impact of Top Chef and social media
Why slowing down leads to a more sustainable career

📖 READ: Lessons in Leadership from Chef Karen Akunowicz

James Beard Award-winning chef Karen Akunowicz is a powerhouse in the culinary world, blending creativity with entrepreneurship at Boston’s Fox & the Knife and Bar Volpe. Her journey offers a masterclass in leadership, adaptability, and strategic growth. Here are some key takeaways from our conversation with Karen:

Move with purpose: Career growth comes from timing, opportunity, and personal drive.
Build the right team: Surround yourself with people who share your vision.

Think beyond the restaurant: Expanding into products and brand-building can unlock new revenue.
Get your systems in order: Growth demands consistency—invest in structured operations.

Karen’s approach proves that success isn’t just about talent—it’s about strategic thinking, strong teams, and staying true to your vision. Read the full article by clicking below.

☕ LEARN: Exclusive Insights from Bryan & Michael Voltaggio’s Expert Session

Missed it? You still have a shot to catch up. Watch the full conversation here and get the insights that had our members buzzing.

Two weeks ago, Bryan and Michael Voltaggio sat down with us for a packed session, sharing what it takes to build a lasting restaurant brand, stay creative, and navigate an ever-evolving industry. Don’t miss their invaluable lessons!

Cheers,
Your Friends at MAJC

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Last Updated: March 11, 2025

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