Welcome to Morsels, your go-to newsletter from MAJC, breaking down hospitality insights into bite-sized chunks.
The best teams don’t just run on talent—they run on trust, training, and tools that actually work.
This week, we’re spotlighting what it means to truly support your staff. From succession planning and values-led leadership to real-world workforce systems, these are the strategies that help restaurants run stronger—not just harder.
🎥 WATCH: Succession Planning in 3 Minutes Flat
What happens when your best GM walks out the door? On this episode of Serving Success, Hopdov’s Annie and Molly break down why smart leaders train their replacements—and how to start. Quick, sharp, and worth the watch.
Takeaways:
- Rotate responsibilities to build bench strength.
- Normalize handoffs to reduce burnout.
- Treat succession planning as a long-term strategy.
LISTEN: Katherine Miller on Chefs as Change Agents
Chefs don’t just feed people—they shape culture. Katherine Miller, author of At the Table, shares how chefs can use their voice to shift policy, spark change, and build businesses that stand for something.
Takeaways:
- Chefs are natural advocates with real influence.
- Change starts small—but starts with you.
- Guests are choosing values, not just venues.
📖 READ: Restaurant Workforce Management 101
Hiring, training, retention—it’s all workforce management. And when you get it right, everything else runs smoother. This guide breaks it down into three parts—Hire Smarter, Train Better, and Lead with Purpose—with insights from chefs like Gavin Kaysen, Maria Mazon, and Emily Luchetti.
Takeaways:
- Hiring with intention builds real culture.
- Great training doesn’t happen once—it happens every day.
- Strong systems make leadership easier, not heavier.
Cheers,
Your Friends at MAJC
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