Welcome to Morsels, your go-to newsletter from MAJC, breaking down hospitality insights into bite-sized chunks.
From chef Gerard Craft’s playbook on multi-concept growth to Lauren Fernandez’s quick-hit lesson on P&L fluency, this week we’re sharing tools you can actually use. Plus, if you missed our latest Expert Session on HR (one of our best yet), now’s your chance to catch the highlights. And don’t forget, Office Hours with Matt Jennings is live today at noon.
Dig in. This is what MAJC is all about.
🎥 WATCH: Chef Gerard Craft on Four Killer Strategies for Growing a Restaurant Empire
Restraurant Ready | 30 minute clip
From launching his first restaurant at 25 to running 12+ unique concepts under Niche Food Group, James Beard Award-winning chef Gerard Craft shares candid, hard-earned lessons on scaling with clarity and care.
Key Takeaways:
- Financial systems must evolve from monthly to daily insights as you grow.
- Cross-training isn’t just efficient. It builds loyalty and team strength.
- Diverse models help protect the business in a shifting economy.
🎙️LISTEN: How to Master P&L Literacy to Protect Profitability
Serving Success | 3-minute episode
Lauren Fernandez helps operators sharpen one of the most underrated skills in the business: reading a P&L. In this episode, Fernandez breaks down how to spot issues early and why your financials should shape your daily decisions.
Key Takeaways:
- A strong P&L review rhythm helps catch issues before they become problems.
- Line-item trends can reveal waste, theft, or rising costs.
- Menu pricing, scheduling, and ordering should be guided by financial insights.
📖 READ: Inside MAJC’s Expert Session: Real HR Help from Hopdov
In case you couldn’t make our latest Expert Session, we’ve recapped it below. Annie Eisemann and Molly Hopper Sandrof tackled tough people problems: wage compliance, fair pay, toxic team dynamics, and more.
Operators and MAJC members came with real questions including:
- “How do we track tip credit the right way?”
- “How do you fire someone without tanking morale?”
- “Where do I start with pay equity?”
For the answers to these questions and more HR insights, read the full article below.
☕ LEARN: Office Hours with Chef Matt Jennings Today at Noon ET
Every Wednesday, restaurant leaders gather live inside the MAJC Community to ask real questions and get real answers. From staffing headaches to scaling challenges, no topic is off the table.
Chef Matt Jennings brings decades of hands-on experience and the candor to match. Whether you’re stuck on a systems issue or just want to hear how others are handling the same problems, this is your space.
📅 Wednesday, July 9
⏰ 12 PM ET
📍 Live in the MAJC Community
Bring your questions or just listen in. You’ll leave with clarity and a little more fuel to keep going.
Cheers,
Your Friends at MAJC
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