Welcome to Morsels, your go-to newsletter from MAJC, breaking down hospitality insights into bite-sized chunks.
A quick note before we dive in: Serving Success is on pause right now, but when it’s back, new episodes will live inside the MAJC Community. That’s where you’ll find them alongside tools, guides, and events built to help you run stronger businesses.
In the meantime, we have plenty lined up this week: a new Restaurant Ready with chef Gavin Kaysen, a deep-dive article on beating burnout, and a practical template you can put to work right away.
🎧 LISTEN: Restaurant Ready with Chef Gavin Kaysen
Chef Gavin Kaysen has built one of the most respected restaurant groups in the country. On this week’s episode of Restaurant Ready, he opens up about leadership, mentorship, and the systems that support his team across Spoon and Stable, Demi, and Bellecour Bakery.
Gavin cuts through the noise. His take on leadership and systems is the kind you can actually use tomorrow.
Takeaways:
- Teaching financial fluency empowers team members to grow
- Taking care of your team leads to stronger financial outcomes
- Hiring well means looking beyond skill to emotional intelligence
- Investing in mentorship is investing in the future of the industry
📖 READ: How to Run a Restaurant That Doesn’t Burn You Out
Burnout is common in hospitality, but it doesn’t have to be inevitable. Our newest article breaks down how chefs like Karen Akunowicz, Andrew Zimmern, Gerard Craft, and Manu Buffara are building restaurants and lives that last.
Takeaways:
- Redefine success so it includes your health, family, and stability
- Build written systems so the work doesn’t always fall back on you
- Share the load by developing leaders, not just employees
- Protect yourself and your team with boundaries that stick
🔧 USE: Offer Letter for Hourly Employee Template
An offer letter is more than paperwork. Done right, it sets the tone, clears up confusion, and makes a new hire feel like they matter from day one.
Takeaways:
- Align pay, scheduling, and expectations up front
- Reduce risk with clear at-will language
- Save time with a format you can reuse for every hire
☕ LEARN: Live Office Hours with Chef Matt Jennings Today
Have a question on people, systems, or profitability? Office Hours is where we dig in and talk straight about what really makes this industry and your businees sustainable.
When: Wednesday, September 10 | 12 PM ET
Cheers,
Your Friends at MAJC
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