Welcome to Morsels, your go-to newsletter from MAJC, breaking down hospitality insights into bite-sized chunks.

Running a restaurant should not feel chaotic by default. When every day feels reactive, it is tempting to blame people, pace, or pressure. More often, the real issue is that the systems meant to support the work are unclear or carrying too much weight.

This week’s Morsels focuses on what happens when structure does its job. Mateo Kehler breaks down how disciplined systems protect values and craft, our latest Insight article reframes chaos as a structural signal rather than a people problem, and we gather as a community to align on what comes next.

Let’s dig in.


🎧 LISTEN: Mateo Kehler on Building Systems That Protect Values

In this Restaurant Ready episode, Mateo Kehler, co-founder of Jasper Hill Farm, shares how a values-driven business can remain profitable, disciplined, and deeply rooted in place. His perspective is a reminder that craft and structure depend on each other. This is a powerful listen if you are thinking about how to build structure that supports both people and purpose.

Takeaways

  • Systems remove ego from craft and create consistency
  • Independence allows businesses to stay values-driven, not purely economic
  • Quality is non-negotiable; values only work if the product is exceptional
  • Asking for help strengthens leadership

📖 READ: Your Team Isn’t Chaotic. Your Systems Are.

When restaurants feel reactive and exhausting, it is tempting to blame people. This article reframes the problem entirely. It is what happens when expectations live in people’s heads instead of in shared systems.

Takeaways

  • Chaos is a structural signal, not a motivation problem
  • When expectations are undocumented, consistency breaks down
  • Accountability only works when standards are clear and shared
  • Strong systems create calm without sacrificing creativity

JOIN: Community Town Hall, January 14, 12 pm ET

The MAJCCommunity Town Hall is a space for connection, alignment, and open conversation as we move into the year together.

We will share updates on what’s ahead, talk through how members can best engage with the community, and reflect on what we have built so far to set a steady tone for what comes next.

Expect a mix of updates, shared context, and time for questions and discussion. Whether you are new to MAJCor have been here from the beginning, your perspective matters.

Looking Ahead: Our next Expert Session is with culinary icon and chef Tyler Florence on January 28 at 3 pm ET / 12 pm PT. We will explore what it takes to build a steady, sustainable career in hospitality. Join us live. More details to come.


Cheers,
Your Friends at MAJC

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