Welcome to Morsels, your go-to newsletter from MAJC, breaking down hospitality insights into bite-sized chunks.
This week, we’re digging into the real stuff: how to support middle managers, scale without ego, build a culture of mentorship, and learn directly from one of the most creative minds in food. Whether you’re leading a team or trying to grow one, there’s something here for you.
🎥 WATCH: Chef Matt Jennings on How to Lead Without Micromanaging
Serving Success | 5-minute clip
Chef Matt Jennings shares a leadership misstep that reshaped how he manages, mentors, and supports his team. If you’ve dealt with micromanagement or seen great managers burn out, this short clip is worth your time.
Takeaways:
- Systems should balance trust and accountability
- Too much freedom without structure leads to failure
- Middle managers need support, not just pressure
🎙️LISTEN: Chef Kenny Gilbert on Training a Team That Always Delivers
Restaurant Ready | 50-minute episode
From fine dining to franchising, chef Kenny Gilbert has led many teams. Gilbert breaks down how systems make growth possible across concepts, products, and markets.
Takeaways:
- Build systems that empower your team
- Daily audits protect consistency, safety, and profitability
- Leadership is about development, not control
📖 READ: The Power of Mentorship in the Hospitality Industry
Mentorship is a powerful business strategy. In this article, we break down what real mentorship looks like in kitchens today and how it shapes retention, culture, and leadership.
Takeaways:
- Mentorship drives retention and performance
- Peer mentorship and modeling build trust and confidence
- Mentorship turns strong culture into lasting culture.
☕ LEARN: Live Expert Session with Chef Duff Goldman — Today at 12 PM ET
From Food Network to Charm City Cakes, chef Duff Goldman has built a creative, multi-channel food business with staying power. Today he’s joining us live to share the systems, team dynamics, and leadership mindset behind his success.
Have your questions answered in real time by one of the most creative minds in the industry or just listen in. Either way, you’ll walk away with practical ideas you can use right now.
⏰ Today, July 30 at 12 PM ET
Cheers,
Your Friends at MAJC
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