Welcome to Morsels, your go-to newsletter from MAJC, breaking down hospitality insights into bite-sized chunks.
A great restaurant isn’t just about what’s on the plate—it’s about how the whole thing runs. This week, we’re digging into what it takes to build something that lasts: teams that trust each other, systems that hold water, and leadership that shows up for the people behind the line.
From Kevin Gillespie’s no-BS take on culture and profitability, to Gavin Kaysen’s sharp operational mindset, to Michael Mina breaking down what really matters when picking a location—this one’s loaded with lessons worth sitting with.
🎥 WATCH: Kevin Gillespie on Building Culture That Actually Works
On this week’s Restaurant Ready, Kevin Gillespie lays it down: building restaurants today isn’t just about the food—it’s about the people. From recruiting a strong team to creating a workplace that values wellness and trust, Kevin shows us what leadership looks like when it’s rooted in reality.
Takeaways:
- Culture isn’t fluff—it’s the framework.
- A four-day work week? It works.
- You can care about people and still make money.
This quick clip is packed with hard-won insight from one of the best in the business.
🎙️LISTEN: How to Choose the Right Location with Chef Michael Mina
Location decisions aren’t just about ZIP codes and foot traffic. In this episode of Serving Success, Chef Michael Mina shares how he’s approached site selection over the years. Short, sharp, and grounded in decades of experience. If you’re thinking about opening—or expanding—this one’s a must.
Takeaways:
- Know the neighborhood—demographics and dining habits matter.
- Make sure your concept fits what the area wants.
- Don’t let big-name competition scare you off—or lure you in.
This read is brought to you with support from Le Creuset’s new Gourmand Collection—tools built to meet the demands of a real kitchen, not just a pretty one.
📖 READ: Gavin Kaysen’s Playbook for Thriving in Hospitality
Chef Gavin Kaysen doesn’t just run award-winning restaurants—he runs tight ships. This playbook dives into the systems, standards, and culture that keep his teams sharp and his businesses humming.
Takeaways:
- End every night with a “mental mise en place” to prep for tomorrow
- Define your culture—and hold the line
- Watch your costs like a hawk (linens, labor, all of it)
- Make time for mentorship—it’s the best investment you’ll ever make
☕ LEARN: Office Hours with Matt Jennings
Got questions? Bring ‘em. Join us for MAJC Office Hours, your exclusive opportunity to connect directly with award-winning chef and restaurateur, Matt Jennings. Whether you’re hiring, scaling, or just trying to keep your head above water—we’re here for it.
Today, April 2nd | 12:00–1:00 PM ET
Cheers,
Your Friends at MAJC
Forwarded from a friend? Click here to become a founding member of MAJC and get weekly insights, strategies, and exclusive access to the community.
