Welcome to Morsels, your go-to newsletter from MAJC✨, breaking down hospitality insights into bite-sized chunks.
Hiring in hospitality is unstable and expensive. Operators are sorting through unqualified resumes. Candidates are applying into black holes. Ghosting is common. The systems most restaurants rely on were not designed for this industry.
We built one specifically for hospitality. This Friday, MAJC✨ Jobs goes live.
MAJC✨ Jobs is a mobile-first, AI-powered matching platform built specifically for hospitality. It is designed to replace traditional job boards. Those platforms generate resume volume, not reliable matches. MAJC✨ Jobs delivers verified candidates and employers, structured role alignment, and direct interview scheduling within the system. Fewer wasted resumes. Fewer dead-end applications. More structured hiring. Stronger retention.
Here’s what we’re listening to, reading, and building this week.
🎧 LISTEN: Evan Hennessey on Replacing Fear-Based Kitchens
Chef Evan Hennessey, owner of Stages at One Washington and The Living Room in Dover, New Hampshire, has built his restaurants around one core principle: structure creates freedom.
In this week’s Restaurant Ready episode, he talks about why rigid concepts break under pressure, how listening to guests and staff sharpens operations, and how mentorship replaces fear-based kitchens with long-term leadership.
Takeaways
- Restaurants should be designed to evolve
- Listening to guests and staff is operational intelligence
- Mentorship builds stronger leaders than intimidation
- Financial clarity protects creative freedom
📖 READ: Hiring Is Broken. Inside MAJC✨ Office Hours.
In this month’s MAJC✨ Office Hours, chef Matt Jennings centered the conversation on a reality operators cannot ignore: turnover is expensive, labor is thinner than it was five years ago, and hope is not a hiring strategy.
Replacing a single employee can cost between $5,000 and $8,000 once recruiting, onboarding, and lost productivity are factored in. The number varies. The impact does not.
The conversation focused on one thing: structure.
Three operator moves from the session
- Assign a real replacement cost number to your operation and track it monthly
- Add one documented checkpoint to your hiring process
- Make growth visible with a simple 90-day roadmap for new hires
☕ LEARN: See You in Miami
If you’re heading to South Beach Wine & Food Festival, come find us!
We’ll be at the MAJC✨ neighborhood in the Grand Tasting Village bringing serious hospitality energy and tasty treats from La Cañita.
Stop by. Meet the team. Ask questions. See what we’re building.
Cheers,
Your Friends at MAJC✨
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